This Privacy Policy outlines the practices of L1 Print ("L1 Print," "we," "us," or "our") regarding the collection, use, maintenance, and disclosure of information gathered from users ("you" or "your") of www.aicustomtees.com, our custom apparel and storefront websites (together, the "Sites"). The policy is applicable to the Sites and all products and services provided by L1 Print.
Your Personal and Business Information
We collect personal identification information from users through various methods, including but not limited to, visits to our Sites, design saves, order placements, survey responses, and other activities, services, features, or resources we offer. Users may be asked to provide their name, email address, mailing address, phone number, and payment details as needed for saving designs or processing orders. To ensure quality and maintain customer service standards, we record both incoming and outgoing calls. Calls may be reviewed live or after the fact.
Upon visiting our Sites, certain information about your device is automatically collected, such as web browser details, IP address, time zone, and installed cookies. While navigating the Sites, we gather data on the web pages or products viewed, referral websites or search terms, and your interaction with the Sites.
User designs, which may include uploaded images and text containing personal information, are also collected.
Personal identification information is only collected when users voluntarily provide it. Users have the right to withhold personal identification information, but this may limit their ability to participate in certain Site-related activities.
A token of your credit card may be retained via Shopify.com's secure customer profile.
Since logins do not require a password, your design will be published if your email address is used by someone else. Post-shipment, your invoice will also be published for customer convenience.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Sites, such as the operating system and the internet service providers utilized and other similar information.
Web browser cookies
Our Sites may utilize "cookies" to improve the User experience. The User's web browser stores cookies for record-keeping purposes and occasionally to monitor information about their site usage. Users have the option to configure their web browser to decline cookies or to notify them when cookies are being sent. If they choose to do so, please be aware that certain parts of the Sites might not operate correctly.
L1 Print collects and utilizes Users' personal information for the following purposes:
• To improve customer service
Your information helps us to respond more effectively to your customer service requests and support needs.
• To personalize User experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Sites.
• To improve our Sites
We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To process transactions
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide service. We may email or text users for the purpose of processing their order.
• To administer a contest, promotion, survey, or other Site feature
To send Users information about topics we think will be of interest to them, such as monthly mailers, or additional follow-up for future business.
• For marketing and advertising purposes
The email address users provide will be used to send them information and updates pertaining to their order and for marketing and advertising. It will also be used to respond to their inquiries, and/or other requests or questions. By providing us with their email address, every user is deciding to opt-in to our mailing list. They will receive emails that may include promotional messages, company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we provide an unsubscribe link at the bottom of each email. User may contact us at l1printny@gmail.com.
Behavioral advertising
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online- advertising/how-does-it-work.
You can opt-out of targeted advertising by visiting:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
How we protect your information
We implement suitable data collection, storage, and processing protocols, along with security measures, to safeguard against the unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction details, and data stored on our Site. The exchange of sensitive and private data between the Site and its users occurs over an SSL-secured communication channel, which is encrypted and secured with digital signatures.
Sharing your personal information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out emails or text messages. We may share your information with these third parties for those limited purposes provided that you are giving us your permission when you sign up or order with us.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Data retention
We may retain personal information provided through our Sites for our records and for marketing purposes unless and until you ask us to delete this information. We will also retain phone call recordings both incoming and outgoing in our system.
Changes to this privacy policy
L1 Print has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using the Sites, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Sites.
Contacting us
If you have any questions about this Privacy Policy, the practices of L1 Print, or your dealings with these Sites, please contact us using the contact information provided below.
L1 Print
2180 5TH AVE STE2
RONKONKOMA, NY 11779
Phone: (631)285-2217 Email: l1printny@gmail.com