Get your design ready for printing or embroidery, with clear files, the right dimensions and a practical upload checklist.
Logos and lettering
Send the original vector artwork when available: AI, EPS, PDF or SVG. Convert fonts to outlines, or provide the font details so lettering can be checked. A PDF can contain raster images, so the extension alone does not guarantee sharp artwork.
Photos and full-color artwork
Use a high-resolution PNG or JPG. PNG supports transparency; JPG usually has a background. Send the original file rather than a screenshot or an image copied from a social post.
Check resolution at the finished size
As a useful preparation target, aim for about 300 pixels per inch at the intended print size. For example, a 10-inch-wide design at 300 ppi needs about 3,000 pixels of width. The right requirements depend on the artwork and decoration method.
Changing a low-resolution file to “300 dpi” does not restore missing detail. If your only copy is small or blurry, send it for review before ordering.
Keep the background intentional
For a logo without a box around it, use genuine transparency or vector artwork.
A checkerboard saved into the image is part of the image, not transparency.
White artwork on a transparent background can be hard to see in a white viewer. Include a separate preview on a contrasting background, while keeping the original transparent file.
Check for stray pixels, unwanted outlines and leftover background edges.
Tell us how it should look
Give the desired width or height and the placement: front, back, sleeve, left chest or another location.
Include garment color and product style. Light and dark garments can need different artwork treatment.
Supply color references if consistency matters; screen colors are a preview rather than a guaranteed match.
Keep an editable original and send each design or placement as a clearly named file.
Upload or send your artwork
Choose your product and open its design or customization options.
Use the artwork upload control, choose the original file and review the preview.
Check the placement and approximate dimensions, and include any special instructions.
If your format is not accepted by the upload tool, or the preview looks wrong, contact our team with the original artwork and order details.
The online preview helps you plan the design. Final placement, artwork suitability and production details are reviewed for your order.
Artwork for embroidery
A logo image is not an embroidery stitch file. Digitizing converts artwork into stitches for a particular size, fabric and placement. Tiny text, gradients and very thin lines may need simplification. Let us review existing stitch files before reusing them.
Send the best version you have, your chosen product, quantity, intended decoration size and deadline. We will review what can be used and explain any preparation needed before production.
