Frequently Asked Questions (FAQs)
Below are some of the most common questions customers have. Click on any question to reveal the answer. We stock embroidered sweatshirts, polos, jackets, hats, and bags. Custom products can also be brought in.
Ordering
Nope! You can order just one item. If you’re ordering in bulk, we may be able to offer discounted pricing.
Most orders ship in 1-5 business days. Rush services are available for an extra fee.
Minor changes can be made if the order has not yet been processed for production. Contact our team immediately to confirm.
Pricing is affected by quantity, garment type, print method, number of colors, and customizations.
Design & Artwork
Yes! Our team can assist with artwork, layout, and text adjustments to ensure the best print or embroidery results.
We carefully center designs based on garment type and size. Proofs are provided for review before production.
We accept PNG, JPEG, JPG, SVG, and PDF files. Vector files (SVG, PDF) are preferred for embroidery.
No, you must have legal rights or permission to use trademarked logos or images.
Products & Sizes
Yes, we offer youth sizes for most T-shirts and sweatshirts.
Yes, extended sizes are available depending on garment type.
Yes, you can mix sizes in a single order.
Yes, mixing types is allowed. Shipping may be combined into one order.
Shipping & Delivery
We ship throughout the United States. International shipping may be available upon request.
Orders typically arrive within 1-5 business days. Rush services are available.
Yes, samples can be provided for an additional fee.
Yes, you may provide your own garments as long as they are suitable for printing or embroidery.
Still have questions? Contact our team or explore our products:
Email Us Custom Apparel & Promo Products